Kyoto Escapist Candle Brooklyn Candle Studio

Fast Shipping & Professional Packing

We are able offer many shipping options thanks to our long-term relationship with UPS FedEx DHL. Our warehouse employees will pack each item according to our strict requirements. Before shipment, all items are thoroughly inspected and securely secured. We deliver to thousands of customers each day across different countries. Our dedication to becoming the largest online retailer in the world is shown by this. These warehouses are in Europe just as they are in the USA.

Note: Orders with more than one item will be assigned a different processing period for each item.

Before shipping before shipping, we'll examine thoroughly the items you have ordered. Today, the majority orders will be delivered within 48 hours. The delivery time will be between 3-7 working days.

Returns

We do not manage the stock at our warehouse and factory. The actual levels of stock can change at any moment. It is possible that you will not receive your order once it's been placed.

Our policy runs for 30 days. If it's been longer than 30 days since you've made your purchase We're sorry to say that we can't offer you a complete refund or exchange.

For your item to be considered eligible for return the item must not be opened and in the same condition as when you received it. The item must be returned in its original packaging.